| FOR SPORT: If you have any questions, please e-mail Betfair directly. We will attempt to answer all e-mails within 4 hours during Helpdesk hours. If you are an existing Betfair account holder please include your username in all correspondence. Helpdesk and Telephone Betting are manned 24/7 by English speaking Betfair brokers and Helpdesk staff and 3pm to 5am (Beijing time), 7 days-a-week by Mandarin / Cantonese speaking staff. Please direct your e-mails to the relevant address:
To telephone Betfair directly:
For Telephone Betting with a minimum unit stake of £50 or €50:
To access your Betfair account over the telephone, you will need your Telephone Account Number (TAN). You can find this number by clicking on "My Account" and viewing the "My Profile" tab; the TAN it is at the bottom of the page. You will be asked for your TAN by the broker when you call to place a bet. Please be aware that you may also be asked security questions when using this service. Please forward written correspondence for the attention of the Helpdesk team to: Betfair Helpdesk Icon One Lytton Way Stevenage Hertfordshire SG1 1AG United Kingdom Please forward all corporate written correspondence to: Betfair Corporate Communications Waterfront Hammersmith Embankment Chancellors Road (access on Winslow Road) London W6 9HP United Kingdom FOR GAMES: If you have any questions, please e-mail Betfair Exchange Games directly. If you are an existing Betfair account holder please include your username in all correspondence. The Helpdesk is manned 24/7 by English speaking staff. Please direct your emails for account enquiries to: exchangegames@betfair.com Alternatively, please telephone / fax Betfair directly: Telephone: UK: 0844 871 7000 From other countries: +44 207 074 7272 Please send all written correspondence to: Betfair, Triq il-Kappillan Mifsud St. Venera Malta SVR 1851 FOR CASINO: If you have any questions, please e-mail Betfair Casino directly. If you are an existing Betfair account holder please include your username in all correspondence. The Helpdesk is manned 24/7 by English speaking staff. Please direct your emails for account enquiries to: casino@betfair.com Alternatively, please telephone / fax Betfair directly: Telephone: UK:0844 871 7000 From other countries: +44 207 074 7272 Please send all written correspondence to: Betfair, Triq il-Kappillan Mifsud St. Venera Malta SVR 1851 FOR POKER: If you have any questions, please e-mail Betfair Poker directly at pokerinfo@betfair.com. We will attempt to answer all emails within 4 hours. If you are an existing Betfair account holder please include your username in all correspondence. The Helpdesk is manned 24/7 by English speaking staff. Affiliate Enquiries Alternatively, please telephone / fax Betfair directly: Telephone: UK:0844 871 7000 From other countries: +44 207 074 7272 Please send all written correspondence to: Betfair, Triq il-Kappillan Mifsud St.Venera Malta SVR 1851 FOR ARCADE: If you have any questions, please e-mail Betfair Arcade directly at arcade@betfair.com. We will attempt to answer all emails within 4 hours. If you are an existing Betfair account holder please include your username in all correspondence. The Helpdesk is manned 24/7 by English speaking staff. Alternatively, please telephone / fax Betfair directly: Telephone: UK:0844 871 7000 From other countries: +44 207 074 7272 Please send all written correspondence to: Betfair, Triq il-Kappillan Mifsud St. Venera Malta SVR 1851 |
