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Help
Opening an account

• New user registration
• Username, telephone account number (TAN) and password
• Forgotten your username or TAN?
• Forgotten your password?
• Your personal information
• Your account information
• Login
• Why can I only view the latest prices logged in with a funded account?

Depositing and withdrawing money

• Payment cards
• Types of cards accepted
• Registering your card
• Making a card deposit
• Security code or CVV2
• Verified By Visa and MasterCard SecureCode
• Making a card withdrawal
• MasterCard
• Unregistering your card
• Non UK MasterCards
• Fees
• Security information
• Cheque
• Bank transfer
• Moneybookers
• PayPal
• Western Union
• How do I withdraw funds that are in my Australian wallet?

Validating personal details

• Introduction
• How to confirm your age
• Australian Markets
• UK Customers
• Australian Customers
• Asian Customers
• All Other Countries
• Corporate Accounts

Betting on the Internet

• Choosing a market
• Fastlinks
• All markets
• My markets
• Types of betting
• Odds betting
• Coupons
• Odds available at the stake amount you wish to bet
• Placing bets
• Single click betting
• Editing/cancelling bets
• Asian handicap betting
• Asian In-Play Handicaps
• Single line variant odds betting
• Line betting
• Range betting
• In play betting
• SP Betting
• Market view
• Market view header
• Profit & loss
• Calculating profit & loss
• Profit & loss settings
• Backing and laying market
• Selection name
• Odds display
• Decimal odds
• Converting decimal odds to 'traditional odds'
• Converting 'traditional odds' to decimal odds
• Betfair odds conversion chart
• Stake and stake money queue
• Book %
• Book % when placing bets
• Bet Manager
• Place Bets tab
• Back all
• Lay all
• Choose your odds
• Choose your stake
• Liability
• Payout
• Submit your bet(s)
• Show help
• Verify bets
• Book %
• My Bets tab
• Matched and unmatched bets
• Refreshing the information in My Bets tab
• Partial matching
• Editing unmatched bets
• Cancelling unmatched bets
• Cancel all
• Submit
• Reset
• Back/lay and selection drop down
• Order by matched date
• Bet info
• Matched bets
• Consolidated
• Average odds
• Best execution
• Market Info tab

Betting on Betfair via the Telephone

• Contact us
• TAN

Multiples betting on Betfair

• What is multiples betting?
• Where can I find multiples?
• What is a multiples group?
• What are multiples coupons?
• Can I lay a selection in a multiple?
• Can I place combinations of multiples (a Yankee, for example)?
• Can I lay the whole multiple?
• What odds do I get on my multiple?
• Who takes the other side of my bet?
• How can I see what multiple bets I have?

Managing your account

• Account overview
• What are wallets used for?
• How do I transfer money between wallets?
• Can I restrict my weekly/monthly/yearly loss amounts?
• Can I restrict my daily/weekly/monthly deposit amounts?
• What can I do if I think I may be gambling too much?
• Commission
• Current bets
• Unmatched bets
• Cancelling unmatched bets
• Matched bets
• Cancelled bets
• Lapsed/void bets
• Time zones

Promotions
Technology
Contact us