Responsible Gambling

Betfair's Responsible Gambling Policy Betfair is committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment. Betfair's responsible Gambling Policy sets out its commitment to minimising the negative effects of problem gambling and to promoting responsible gambling practices. We believe it is our responsibility to you, our customers, to ensure that you enjoy your wagering experience on our site, while remaining fully aware of the social and financial harms associated with problem gambling. Problem gambling is not uncommon and we try to help those who are vulnerable as much as possible. We are able to do this because we have GamCare trained staff as well as links to the charitable organization that provides help and counselling to those with gambling problems. In order to assist our players in gambling responsibly we have provided the following features on our site. Customer driven deposit and loss limits Game Session Timers Self-exclusion tools Links to GamCare and other help organisations Self help and awareness information Information and tools to protect underage access Player Protection area within Account Profile Maintaining control Whilst the majority of our customers gamble within their means for some it can be more difficult. In order to maintain control of your gambling habits we would like you to bear in mind the following points: Gambling should be done in moderation and undertaken as a form of leisure not as a genuine way of making money Avoid chasing losses Only gamble when you can cover the losses Keep track of the time and monitor the amount of money you spend If you need help, use the deposit and time limits on the player protection page to control the amount you can spend Should you need a break from gambling then use your exclusion options on the player protection page If you need to talk to someone about problem gambling then contact GamCare GamCare are the National Association addressing the social impact of gambling. Betfair works with GamCare to help develop policies and practices that address problem gambling in accordance with their Social Responsibility Code of Conduct. Do you have a problem? If you are concerned that gambling has had a negative impact on yours or someone else's life then the following questions may help you find out. Does gambling prevent you from attending work, college or school? Do you gamble to pass time? Do you gamble until you lose all your money? Have you ever lied to cover up the amount of money and time you spend gambling? Have you lied, stolen or borrowed to maintain betting habits? Are you reluctant to spend gambling money on anything else? Have you lost interest in family, friends and other hobbies? After losing, do you feel you have to try and win back those losses as soon as possible? Do arguments, frustrations or disappointments make you want to gamble? Does gambling make you depressed or even suicidal? To speak to someone about this visit the Gamcare website www.gamcare.org.uk or call their confidential helpline on 0845 6000 133. Alternatively for on-line advice regarding any social or personal problems arising from gambling, visit the GamAid website. Underage gambling It is illegal for anyone under the age of 18 to open an account or to gamble on Betfair. Betfair takes its responsibilities in this regard very seriously. We carry out electronic age verification checks on all customers who use payment mechanisms available to children. PLEASE NOTE THAT ANYONE UNDER THE AGE OF 18 FOUND TO BE USING THIS SITE WILL HAVE ANY WINNINGS FORFEITED AND WILL ALSO BE REPORTED TO THE POLICE. Filtering Systems If you share your computer with friends or family who are under the legal age to register or bet with our site, please click on the link to register with our preferred filtering partner www.icra.org. Alternatively, you can use NetNanny or Cyberpatrol.